Frequently asked questions about our bikes
Do you provide helmets?
Yes, our helmets are fully adjustable to fit your head.
Do I need to bring a water bottle for my cycling holiday?
No, we’ll provide you with a brand new Portugal Green Walks water bottle on your first day, which will fit into a bottle cage on your bike.
Will I need a rucksack to carry my personal items each day?
No, we provide a rear pannier bag and a handlebar bag. Both are easily removed if you want to take them with you when leaving your bike. We take care of your overnight luggage, transferring it to your next overnight stop.
Do I need to bring a bike lock so I can have a break during the day and leave my bike?
No, we provide a lock with each bike. We ask you to use it whenever leaving your bike, even for short periods of time.
Which side are the bike brakes?
The rear brake is on the right, and the front brake on the left. It’s a standard set up in European countries that drive on the right side of the road and makes it safer when turning across traffic. If you’re used to cycling with brakes on the opposite side, we ask you to take extra care before braking.
Do your bikes come with flat or clipless pedals?
All our bikes have flat pedals. If you prefer to ride clipless, please bring your own shoes and pedals. We’ll swap them over for you on the first day.
Do you have a bike small enough / big enough for my height?
Our bike fleet includes bikes in every size for each type. When you book a self-guided cycling holiday with us, we’ll ask for your height so we can reserve a bike in your size. We use the manufacturers recommended size chart to pick the best bike.
Will I need to take my bike into my hotel room overnight?
No, our accommodation providers will provide a secure place for you to leave your bike overnight.
What happens if I have a problem with my bike?
Because our cycling holidays are self-guided, you’ll need to know how to fix flat tyres and handle minor bike repairs yourself. We provide chain links, spare inner tubes, and a repair kit, so minor problems can be fixed straight away. If you have a more serious problem, our 24/7 English-speaking helpline can arrange for someone to help.
How will I receive my bike?
On the day before your first ride, we’ll deliver your bike to your accommodation. A member of our team will make sure everything is set up perfectly for you. We’ll also provide each group with a puncture repair kit, and mini tool. Plus, you’ll have access to our 24/7 English-speaking helpline, just in case.
How will I navigate the routes?
All our cycling holidays come with a GPS navigation system. This will give you turn-by-turn directions and alerts if you go off-route. But we also give you a printed roadbook with detailed route notes, so you’ll always have a back-up option.
Not sure which cycling holiday to pick?
No worries! Our team of friendly experts will help you choose the perfect one. They’ve cycled the routes so can take you through the difficulty, gradient, ascent, distance, and terrain.